PRIVACY POLICY
Emerald Fairways Golf Travel Limited
Last updated: January 2025
Emerald Fairways Golf Travel Limited (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal information is handled responsibly and transparently. This Privacy Policy explains what information we collect, how we use it, and the rights you have regarding your data when you use our website or services.
1. Information We Collect
We collect information in the following ways:
a. Information you provide to us
This includes personal details voluntarily submitted through our:
• Tour Questionnaire
• Contact form
• Booking form
• Email communication
• Phone/WhatsApp enquiries
This may include:
• Full name
• Email address
• Phone number
• Home city or state
• Travel preferences
• Group size and details
• Accommodation and transport preferences
• Budget range
• Any additional notes you choose to share
b. Technical information (automatically collected)
When you browse our site, we may collect:
• IP address
• Browser type
• Device information
• Pages visited
• Time spent on the site
• Referral sources
c. Cookies & tracking tools
We may use cookies, analytics tools (like Google Analytics), or similar technologies to improve your browsing experience and understand website performance.
2. How We Use Your Information
We use the information we collect to:
• Create your bespoke golf tour itinerary
• Respond to enquiries or contact requests
• Prepare and send tour proposals
• Arrange bookings and travel coordination
• Improve our website and services
• Send important updates about your tour
• Operate marketing or promotional communication (only when you opt-in)
• Ensure compliance with legal obligations
We do not sell or share your data with any unrelated third parties.
3. How We Share Your Information
We only share your personal information when necessary to provide your travel experience, such as:
• Golf clubs and course administrators (tee times)
• Hotels, B&Bs, and accommodation partners
• Transport companies (drivers, transfers, vehicle rentals)
• Third-party service providers supporting our website or email systems
All partners receive only the information required to deliver the requested service.
We never sell personal information.
4. Payments & Financial Information
We do not collect or store credit card details on our website.
All payments for bespoke itineraries are completed via bank transfer, as detailed in your invoice.
5. Data Security
We take reasonable measures to protect your personal information, including:
• Secure password-protected systems
• Encrypted email communication when required
• Limited internal access to personal data
• Regular monitoring of potential security issues
However, no online method can be guaranteed 100% secure.
6. Data Retention
We retain your information only as long as necessary to:
• Deliver your tour
• Comply with legal obligations
• Maintain accurate business records
You may request deletion of your data at any time.
7. Your Rights
Depending on your location, you may have the right to:
• Access the personal data we hold
• Correct or update your information
• Request deletion (“right to be forgotten”)
• Restrict processing
• Object to marketing communication
• Request a copy of your data
To exercise these rights, email:
info@emeraldfairways.com
8. International Transfers
As a travel company operating in Ireland and serving clients worldwide, your information may be processed internationally. We ensure appropriate protection of your data whenever transfers occur.
9. Links to Other Websites
Our site may contain links to third-party websites.
We are not responsible for the content or privacy practices of those sites.
10. Updates to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with the updated date above.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us:
Emerald Fairways Golf Travel Limited
Email: info@emeraldfairways.com
Phone: (to be confirmed)
Website: www.emeraldfairways.com
